Relax, It's Guaranteed!
DallasMidwest.com guarantees all our heavy-duty furniture for a period of 25-years
from manufacturers' defects. If an item were to become defective as a result of
workmanship or material, we will replace that item at no charge. Factories will
normally request inspection of the furniture for review.
This guarantee does not apply to normal wear and tear, or for products used 24 hours
per day. Some select items carry guarantees up to 50 years; please see specific
items or call us at 800-527-2417 for details. Orders over $15,000 and products
with electronic components are subject to manufacturer's warranty.
This guarantee does not apply to color matching. If there is a question, please
request free color samples prior to placing your order.
Easy Exchange and Return.
If you need to exchange or return your item, please call our customer service specialists
800-933-2731. With our easy exchange and return policies, we'll make sure you are completely
Price Match Guarantee.
We are committed to offering you the best possible price. If you find a lower price elsewhere, we will not only match that price but give you a $100 coupon toward your next order of $500 or more..
The item must be identical, including model number, components and U.S. warranty.
The item must be in new factory condition and in stock and available for purchase at that price from an authorized U.S. reseller.
Our Price Match Guarantee applies to merchandise price only; does not apply to tax or shipping charges. It does not apply to auction websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, or mail-in rebate offers.
Please call 800-527-2417 for details.